impossible to launch matlab 2025b

I have installed the R2025b release but when I launch the programm it doesn't strat.

I have only a white screen with matlab logo but nothing more.

I've tried to reinstall the program but nothing happen.

I have the R2023B version and it works very well

Thanks

Sergio

[Firman Sasongko]

same problem here

br

Firman

[Sergio]

OS Windows server 2019

12 GB RAM

Answer 1

[dpb]

Contact Mathworks at <Product Support Page>. They support install/startup issues.

Answer 2

[Andreas Goser]

Independe on whether you plan on contacting MathWorks Support or get help here, a bit structure is always helpful. Release information is included here, but what about the operating system?

Can you have a look whether this article helps?

[Walter Roberson]

I do not understand what bit structures have to do with the question ???

[Andreas Goser]

I agree my wording was confusing. What I meant to say is "providing structured information is important for asking good questions". And in this case the OS information is missing.