How do I resolve a MATLAB installer fail with an error related to a lxe_win64 or .enc file?

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MathWorks Support Team
MathWorks Support Team 2013 年 9 月 6 日
コメント済み: shams RM 2021 年 11 月 22 日 11:41
When installing MATLAB on my machine I get an error similar to the following example:
The following error was detected while installing lxe_win64:
Missing Entry: lxe_win64_1368859906.enc
OR
Missing Entry: lxe_common_1384906630.enc
Would you like to retry installing lxe_win64/lxe_common? If you press NO, the installer will exit without completing the installation. More information can be found at C:\Users\<user_name>\AppData\Local\Temp\mathworks_<user_name>.log

採用された回答

MathWorks Support Team
MathWorks Support Team 2021 年 3 月 17 日
編集済み: MathWorks Support Team 2021 年 3 月 17 日
Try one or more of the following steps to resolve the issue:
  • This error can be caused by an anti-virus or security program interfering with the MATLAB installer. Disable any anti-virus you have running, and then rerun the installer.
  • There may be an issue with the target installation directory. Rerun the installer and specify a new directory that did not previously exist on the system.
Note: Remove the folder in the following path as well: C:\Users\<username>\AppData\Local\MathWorks\MATLAB\R20XXx
  • If you installed a prerelease of MATLAB, remove the existing prerelease installation. Then, rerun the installer.
  • If you are installing R2018a or older, the files that you downloaded may be corrupt or incomplete. Delete the installation files on your system. Then, download your products again and rerun the installer.
  9 件のコメント
Michael Valasek
Michael Valasek 2021 年 9 月 24 日
To switch off anti-virus is a joke?
I cannot install Matlab after 8 hours of work. Horrible design of installation. Whay is it not done in separate parts? Why is it necessary to start from scratch?
Very unsatisfied.

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その他の回答 (37 件)

dadou nassim
dadou nassim 2020 年 4 月 17 日
Hello, can you help me with this?
please
  47 件のコメント
Saul Benitez
Saul Benitez 2021 年 5 月 27 日
I had the same problem. In my case, I had older matlab versions in windows 10 OS. To solve that problem I uninstall older matlab versions and erased its corresponding registers in regedit window.

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Ambuj Kumar Gautam
Ambuj Kumar Gautam 2020 年 4 月 22 日
Hi,
I m installing MATLAB2020. and I am getting null kind of error. Attached as picture.
Please help me to resolve this issue.
Thank You
  20 件のコメント
shams RM
shams RM 2021 年 11 月 22 日 11:41
Me too , having the same problem and I thought that it is beacuse of my internet connection so I begin to download it again

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nelson duarte
nelson duarte 2020 年 3 月 27 日
can anyone help me? i have windows pro and mcfee actived. any suggestion
  30 件のコメント
Dhenok Ayu Setianingsih
Dhenok Ayu Setianingsih 2021 年 10 月 7 日
disabled mcafee when your installing matlab

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aderajew asayhe
aderajew asayhe 2020 年 3 月 22 日
I don't know why got error message it.
it's said missing file.

Carlos Orduno-Albarran
Carlos Orduno-Albarran 2020 年 2 月 5 日
編集済み: Carlos Orduno-Albarran 2020 年 2 月 6 日
I tried all the other options and none of those fixed my issue, and installing it into a new directory fixed the issue. I just added a 2 at the end of the proposed directory.
this is the issue that I had.
m3i_core_win64_1574376026.enc
m3i_core_win64
another step that I made, but I'm not sure if that helped, I installed just matlab and simulink first, after it was completed and activated, I installed the rest of the packages.
UPDATE: I just had a similar issue while updating Matlab on my Mac.
m3i_core_maci64_1574371482, m3i_core_maci64
this is what I did, I deleted the folder from Applications and installed first Matlab and Simulink, that avoided the extract error.Screen Shot 2020-02-05 at 4.22.00 PM.png
  2 件のコメント
Walter Roberson
Walter Roberson 2020 年 4 月 1 日
It is strange that a Windows system would want to download a Mac-specific file, m3i_core_maci64.*
When I look through the R2019b installation, it appears that you might be able work around that file being missing by not installing the toolboxes that depend upon it. If you do that, you could at least proceed with the installation, and then come back later to try to do the others, perhaps one at a time.
The toolboxes that want m3i_core* appear to be:
  • Antenna Toolbox
  • Bioinformations Toolbox
  • Deep Learning Toolbox
  • Fixed-Point Designer
  • Image Processing Toolbox
  • MATLAB Coder
  • MATLAB Report Generator
  • RF Toolbox
  • Signal Processing TOolbox
  • SimBiology
  • Simulink
  • Stateflow
  • Symbolic Math
  • Wavelet
I would suggest turning off installing those for the moment, getting everything else installed, and then going back to try to install Simulink.

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choudong zemtsop ulrich
choudong zemtsop ulrich 2020 年 4 月 24 日
I had a problem when installing matlab. in fact the intallation could no longer continue because they were missing some files that I don't know

lorenzo ricciardi
lorenzo ricciardi 2020 年 3 月 5 日
Hi, when installing MATLAB on my machine I get an error like the following:
" he following error was detected while downloading 3p/eclipsexbaseruntimelibrary_common_1563491806.enc:
Connection reset
Would you like to retry downloading 3p/eclipsexbaseruntimelibrary_common_1563491806.enc? If you press No, the installer will exit without completing the installation.
YES OR NO "
i'll wait an answer.
  1 件のコメント
Colin Fraser
Colin Fraser 2020 年 3 月 5 日
Hi,
If you are still experiencing this issue, please contact MathWorks support:
-Colin Fraser

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stone wu
stone wu 2020 年 3 月 20 日
What means of “Wrong number bytes:Expected 13043816 got 6661064” appeared on my screen during I installing Matalab R2020a. Pleas show me the way to install Matalab R2020a.
  1 件のコメント
Walter Roberson
Walter Roberson 2020 年 3 月 20 日
Something interfered with downloading one of the files. You will need to try downloading that part again.

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Frederic Noudjeu
Frederic Noudjeu 2020 年 3 月 22 日
i use to try it twice, but didn,t get the right answer to complet the installation.
Please help me
  1 件のコメント
Nourah Almoallem
Nourah Almoallem 2020 年 3 月 22 日
try to install just matlab and simulink first, after it was completed and activated, then try to install the rest of the packages..

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wafaa alesse
wafaa alesse 2020 年 3 月 24 日
try to install just matlab and simulink first, after it was completed and activated, then try to install the rest of the packages.
  1 件のコメント
N Æîma
N Æîma 2020 年 4 月 27 日
  1. how can i install packages?
  2. i am also i have problems in instalation

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Koffi Clement YAO
Koffi Clement YAO 2020 年 4 月 1 日
Yes continue
  3 件のコメント
nelson duarte
nelson duarte 2020 年 4 月 1 日
I put the 2020a version away and installed 2019b and that was ok.

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Jerly Yorleth Herreño Galván
Jerly Yorleth Herreño Galván 2020 年 4 月 16 日
Hello, can you help me with this?
  8 件のコメント
何昊阳 何
何昊阳 何 2021 年 11 月 19 日 11:55
You can use translation automatically translating,I have this problem too.

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gang wang
gang wang 2020 年 5 月 9 日
can you help me?
  1 件のコメント
Colin Fraser
Colin Fraser 2020 年 5 月 13 日
If you are still experiencing this issue, please create a service request below.
-Colin Fraser

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Richard L
Richard L 2020 年 5 月 12 日
I have the same problem before, but solved now.
A line like
Caused by: java.lang.Exception: Read timed out
can be found in the log file which can be export in Terminal.app on macOS by
cp $TMPDIR/mathworks_$USER.log ./
. I realized that my Mac had no java installed.
After installing java with brew, the downloading is in progress well by now.

Kim Olszewski
Kim Olszewski 2020 年 5 月 14 日
Good morning,
After I installed 2020a it worked. I then went to upgrade the software using 2020a Update 2 shown at
I get the attached error. Mathwork’s solution (as I understand) is at
After this error occurs I can no longer run R2020a. Also I tried to reinstall Matlab 2020a but the installer won’t work after the error occurs and gives the same error again.
I tried to uninstall the R2020a software using Windows and Matlab and the same error screen pops up.
Anybody have a solution.
Thanks,
Kim
  1 件のコメント
Colin Fraser
Colin Fraser 2020 年 5 月 19 日
If you are still experiencing this issue, please create a service request below.
-Colin Fraser

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Chieh-Hsuan Hu
Chieh-Hsuan Hu 2020 年 6 月 14 日
C\Program Files\MATLAB\R2020a\bin\win64\d3dcompiler_47.dll
was refused.
  2 件のコメント
Colin Fraser
Colin Fraser 2020 年 6 月 23 日
If you are still experiencing this issue, please create a service request below.
-Colin Fraser

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lisa Liang
lisa Liang 2020 年 6 月 15 日
i need to reinstall MatLab because the program could not open properly (tho it had been working before). However, it ran into erroe when i ran the install.exe. Does anyone know what how to solve that? I really need MatLab for data analysis. Thank you!
  3 件のコメント
Walter Roberson
Walter Roberson 2021 年 5 月 10 日
Use Run As Administrator for the installation if you have UAC enabled.

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Kartik Dutt
Kartik Dutt 2020 年 9 月 7 日
編集済み: Kartik Dutt 2020 年 9 月 7 日
Create the folders 'MATLAB' and 'R2020a' first. Then it will run.



roghaye gholamhosseini
roghaye gholamhosseini 2020 年 11 月 3 日
hi please help me
  1 件のコメント
NOOR RAASIAH CHE MAT
NOOR RAASIAH CHE MAT 2021 年 1 月 20 日
I got this message like this now..I dont know why. Do you mind, can share with me if u can solve this problem?

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