can't access Matlab Online

we have in our university/institution an active MATLAB and Simulink Campus-Wide License. However, i try to access Matlab Online I get a message that "Your account is not linked to a license that includes MATLAB Online"

what is the problem?

[Francisco Toledo]

Same, i can downloaded but cant use the online version on my laptop, i cannuse it on my phone and pc

Answer 1

[Gokul Krishna N]

Have you linked your license with your Account?

https://in.mathworks.com/mwaccount/

You will be able to see Link my Account option. Try doing this

[Hadi Alshammari]

I did that but still the same problem

[mayur vaghela]

I am also facing the same issue