Why do I receive an "Unable to open the requested feature, Error Code -6: ERR_FILE_NOT_FOUND" error when launching the R2020a Installer?
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MathWorks Support Team
2020 年 3 月 26 日
編集済み: MathWorks Support Team
2022 年 6 月 10 日
When launching the installer I receive the following error:
Unable to open the requested feature.Detailed Information:
Error code: -6Error message: ERR_FILE_NOT_FOUND
採用された回答
MathWorks Support Team
2021 年 3 月 22 日
編集済み: MathWorks Support Team
2021 年 3 月 22 日
For R2020a and newer, this error will occur if installer or installation files are located in a directory containing accented or double-byte (e.g. Korean) characters.
For example:
C:\Users\테스트
or
C:\Users\müller
The current workaround for this error is to move the installer or installation files to a folder not containing any accented or double-byte characters in it's path, such as:
C:\MATLAB
18 件のコメント
Svetlana Vlasenko
2020 年 6 月 1 日
Что делать, если проблема все равно возникает и программа не устанавливается?
Спасибо!
その他の回答 (1 件)
Laura Zamudio Chávez
2020 年 4 月 6 日
Hi, I extract the first folder in C:\, but the setup.exe doesn't work, apear the same error, what can i do?
3 件のコメント
Colin Fraser
2020 年 6 月 23 日
If you are still experiencing this issue, please create a service request below.
-Colin Fraser
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