Why do I receive an "Unable to open the requested feature, Error Code -6: ERR_FILE_NOT_FOUND" error when launching the R2020a Installer?

30 ビュー (過去 30 日間)
When launching the installer I receive the following error:
Unable to open the requested feature.Detailed Information:
Error code: -6Error message: ERR_FILE_NOT_FOUND


MathWorks Support Team
MathWorks Support Team 2021 年 3 月 22 日
編集済み: MathWorks Support Team 2021 年 3 月 22 日
For R2020a and newer, this error will occur if installer or installation files are located in a directory containing accented or double-byte (e.g. Korean) characters. 
For example:
The current workaround for this error is to move the installer or installation files to a folder not containing any accented or double-byte characters in it's path, such as:
  18 件のコメント
Svetlana Vlasenko
Svetlana Vlasenko 2020 年 6 月 1 日
Что делать, если проблема все равно возникает и программа не устанавливается?


その他の回答 (1 件)

Laura Zamudio Chávez
Laura Zamudio Chávez 2020 年 4 月 6 日
Hi, I extract the first folder in C:\, but the setup.exe doesn't work, apear the same error, what can i do?
  3 件のコメント
Colin Fraser
Colin Fraser 2020 年 6 月 23 日
If you are still experiencing this issue, please create a service request below.
-Colin Fraser




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