license activation is lost

License activation is lost when somebody else locks in the computer and has activated the licens for a different Windows user name.

We have a campus license

[Raj]

I don't think any volunteer here can help you out. Better to contact Mathworks support.

Click on the 'phone' icon on top right:

https://www.mathworks.com/company/aboutus/contact_us.html?s_tid=gn_cntus

Answer 1

[Piyush Kumar]

@Rudolf Bauerfeind,

You can deactivate the license for that particular user and activate for the intended user.

Refer to the following links for more details -

• https://www.mathworks.com/matlabcentral/answers/100663-how-do-i-deactivate-matlab
• https://www.mathworks.com/help/install/ug/activate-matlab-installation-manually.html