Cannot access my Thingspeak account

Hi can you please assist, I amatrying to login to my thingspeak account but it is telling me there account is not currently available?

Email address is: xxx

Thanks

Dave

Answer 1

[Vinod]

If you are using Safari browser (default on Mac, iPhone, iPad), a recent change in the browser's default settings has caused problems.

There are a couple of options:

• If you must use the Safari web browser, please enable 3rdparty cookies. Open Safari > Preferences > Privacy and disable the checkbox called "Prevent cross-site tracking". Note that Safari 13.x may show slightly different text.

OR

• Alternatively, use Firefox or Chrome as your browser

If you're still unable to log in, Can you please share a full screenshot of the browser window with the errors and rest of the screen visible?

Answer 2

[Cris LaPierre]

This is a community forum. We aren't able to help you with account access. Contact customer support.

Answer 3

[Dave Groves]

Thank you VC, much appreciated. Dave