Asking for a license file?

1 回表示 (過去 30 日間)

Brian Pearson 2019 年 10 月 1 日

回答済み: Dheeraj Singh 2019 年 10 月 4 日

We have an enduser who uses Matlab and renewed his license for 2019-20.

Once I sent him the FIK key info for 2019B he is claiming that it's asking for a license file to complete the install.

What do they need to do. I am the contact for the license but we only pay the bill. I don't do the techie side of things so

any help is mucho appreciated.

Thanks,

Brian

Ajay Kumar 2019 年 10 月 1 日

Ask him to login to MATLAB account which has license within matlab. There we can choose various options to access the license.

Dheeraj Singh 2019 年 10 月 4 日

Contact your sales representative to get detailed understanding about your license terms. If you don’t

know who your sales representative is, MathWorks support can help you find your sales representative:

Help Center および File Exchange で Introduction to Installation and Licensing についてさらに検索

Find the treasures in MATLAB Central and discover how the community can help you!

Translated by