Hardware Setup - Select Your Android Device : adb.exe has stopped working

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Mauro Fusco
Mauro Fusco 2019 年 3 月 10 日
編集済み: Mauro Fusco 2019 年 3 月 18 日
I have been trying to setup the android hardware with androidhwsetup.
The process goes ok until I have to select the device (a samsung A2017). There is simply no option showing the phone, and when I press
the refresh button, I get the adb.exe window showing message "adb.exe has stopped working" (see the picture attached, also to understand the
stage of hardware setup where I get blocked).
I have also tried with a different samsung phone and a different model, but again there is no model to select. Sometimes I manage not to get the adb.exe error message, but still no device is available to be selected.
Note that all previous steps of setting developer mode on the phone, allowing for USB debugging mode, and accepting exchange of data with PC have been done.
Any idea for a solution?
Thanks in advance!

回答 (1 件)

Sruthi Yenugula
Sruthi Yenugula 2019 年 3 月 13 日
Restart your PC and try the hardware setup again. Still if your facing the same issue, contact technical support for quick resolution.
  3 件のコメント
Mauro Fusco
Mauro Fusco 2019 年 3 月 18 日
Hi Shruti,
Thank you for your support, and for the support of your colleagues. Unfortunately, the suggested actions did not bring to a solution, which may still be useful if the problem is experienced by other users. Myself, I have now changed laptop, and with that the hardware setup goes now smoothly. So, indeed a possible "solution" for other users is "try to change laptop"... hihi
Have a nice evening,





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