How to fix "Matlab System Error R2015a Crash File Illegal Instruction"?

MATLAB crash <file:C>:\Users\ANDRIN~1\AppData\Local\Temp\matlab_crash_dump.9176-1:

------------------------------------------------------------------------ Illegal instruction detected at Tue Jun 20 23:13:57 2017 ------------------------------------------------------------------------

Configuration: Crash Decoding : Disabled Crash Mode : continue (default) Current Graphics Driver: Unknown hardware Default Encoding : windows-1252 Graphics card 1 : Advanced Micro Devices, Inc. ( 0x1002 ) AMD Radeon HD 8330 Version 0.0.0.0 Host Name : Novadina_PC MATLAB Architecture : win64 MATLAB Root : D:\Program Files\MATLAB\MATLAB Production Server\R2015a MATLAB Version : 8.5.0.197613 (R2015a) OpenGL : hardware Operating System : Microsoft Windows 10 Home Processor ID : x86 Family 127 Model 0 Stepping 1, AuthenticAMD Virtual Machine : Java 1.7.0_60-b19 with Oracle Corporation Java HotSpot™ 64-Bit Server VM mixed mode Window System : Version 10.0 (Build 14393)

Fault Count: 1

Abnormal termination: Illegal instruction

Register State (from fault): RAX = 00000000e0d1f000 RBX = 00000000e0d20000 RCX = 00000000e0b2f470 RDX = 00000000e0b2f8b0 RSP = 00000000e0b2f280 RBP = 00000000043df180 RSI = 00000000043df168 RDI = 000000000756e0c0

   R8 = 0000000000000140   R9 = 00000000e0d20000
  R10 = 0000000000000c00  R11 = 0000000000000400
  R12 = 000000000000000a  R13 = 000000000000000c
  R14 = 000000000000000c  R15 = 000000000000000a

RIP = 00000000063ba342  EFL = 00010212

   CS = 0033   FS = 0053   GS = 002b

Stack Trace (from fault): [ 0] 0x00000000063ba342 D:\Program Files\MATLAB\MATLAB Production Server\R2015a\bin\win64\mkl.dll+26387266 xerbla+23942290 [ 1] 0x00000000059339ea D:\Program Files\MATLAB\MATLAB Production Server\R2015a\bin\win64\mkl.dll+15350250 xerbla+12905274 [ 2] 0x0000000005921ec1 D:\Program Files\MATLAB\MATLAB Production Server\R2015a\bin\win64\mkl.dll+15277761 xerbla+12832785 [ 3] 0x00000000059aa592 D:\Program Files\MATLAB\MATLAB Production Server\R2015a\bin\win64\mkl.dll+15836562 xerbla+13391586 [ 4] 0x0000000004bceea2 D:\Program Files\MATLAB\MATLAB Production Server\R2015a\bin\win64\mkl.dll+01306274 mkl_cbwr_set+00935522 [ 5] 0x0000000015a8fb2c D:\Program Files\MATLAB\MATLAB Production Server\R2015a\bin\win64\libiomp5md.dll+00654124 _kmp_invoke_microtask+00000140 [ 6] 0x0000000015a60c3a D:\Program Files\MATLAB\MATLAB Production Server\R2015a\bin\win64\libiomp5md.dll+00461882 _kmp_release+00015930 [ 7] 0x0000000015a5e0ca D:\Program Files\MATLAB\MATLAB Production Server\R2015a\bin\win64\libiomp5md.dll+00450762 _kmp_release+00004810 [ 8] 0x0000000015a90b47 D:\Program Files\MATLAB\MATLAB Production Server\R2015a\bin\win64\libiomp5md.dll+00658247 _kmp_launch_worker+00000423 [ 9] 0x00007fffa7ab8364 C:\WINDOWS\System32\KERNEL32.DLL+00033636 BaseThreadInitThunk+00000020 [ 10] 0x00007fffa95370d1 C:\WINDOWS\SYSTEM32\ntdll.dll+00422097 RtlUserThreadStart+00000033

If this problem is reproducible, please submit a Service Request via: http://www.mathworks.com/support/contact_us/

A technical support engineer might contact you with further information.

Thank you for your help.

Answer 1

[Steven Lord]

Please follow the instructions at the end of the crash log and submit a Service Request to Technical Support.

[Liona Soleman]

thankyou for your respons. I'm beginner using matlab, I confused with the instructions and I don't know what should I do to run the program using SVM correctly. Is it possible to error program because of different versions of matlab used?