overpay when I buy add-ons

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Ke Xu
Ke Xu 2016 年 7 月 12 日
回答済み: Walter Roberson 2016 年 7 月 12 日
I am a matlab student user. Today, I bought two toolboxes. The price should be $20(10 * 2) for student user, but the price was $58(29 * 2) as for a normal customer. I didn't realize that until just now. I paid $38 extra. Can I cancel the order and redo it correctly? Or I can get the extra $38 back directly? Thanks.
  2 件のコメント
Walter Roberson
Walter Roberson 2016 年 7 月 12 日
per is correct, the $10 only applies for toolkits purchased at the time the license itself is purchased.

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回答 (2 件)

Muhammad Usman Saleem
Muhammad Usman Saleem 2016 年 7 月 12 日
You should contact with mathwork help desk.

Walter Roberson
Walter Roberson 2016 年 7 月 12 日
Notice "With your MATLAB Student or Student Suite order". MATLAB Student and Student Suite are the basic licenses, the ones listed under "Core Product"
The $USD 10 for add-ons only applies when you are buying one of those licenses in that same order.

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