Matlab Online Cannot "Open" Simulink File

Trying to open a Simulink file on Matlab Online causes a browser error, and the screen will be stuck with a loading circle, as shown in the picture above. The browser error is invisible to the user unless browser's console is open. I hope the error in the picture will help the Matlab's team to diagnose the problem. There are also a number of fetching errors to some US-east server that are not shown in the picture.

The issue can be replicated across Edge, Chrome, and Firefox.

It is currently impossible to load a simulink file from the computer unless the engineers figure out what the problem is. Is there a way for instructors to upload an online template and assign to students, which the students can retrieve and then modify?

Answer 1

[Ganesh]

Hi @Yan Kai Lai,

This issue was reproducible by me and it seems to be severe. I cannot find many users reporting the same in the past either so it's possibly a temporary downtime too!

Nevertheless, I would suggest you to contact MathWorks Technical Support through the following link:

https://www.mathworks.com/support/contact_us.html

To answer your query, perhaps you can make use of the MATLAB Drive to upload your template and share it to your students. The process is quite straight forward, you can upload your files to MATLAB Drive. You may follow the given documentation to learn how you can "Upload your files":

https://www.mathworks.com/help/matlabmobile/ug/use-files-on-the-cloud.html#:~:text=representative%20for%20assistance.-,Upload%20Files%20from%20Desktop%20or%20Laptop,-You%20can%20upload

Once uploaded, you can follow the following documentation to learn how to "Share" it with others:

https://www.mathworks.com/help/matlab/matlab_env/share-and-collaborate-on-matlab-drive.html