matlab support package test connection error

i want to connect a matlab with raspberrypi 4 model B so i installed MATLAB Support Package for Rasberry Pi Hardware(Version 23.2.0).

Unfortunately, in test connection, i had an error for verifying internet access failed.

So, i checked my raspberrypi, but no problem.(internet is connected by wifi)

um.. but, raspberrypi's ping test was wrong.

input : ping -c 5 google.com

output : 5 packets transmitted, 0 received, 100% packet loss, time 4075ms

Is it just because of this?

[Angelo Yeo]

When you run the command below, what error do you get? Please provide the whole error message.

mypi = raspi

[Prasanth Sunkara]

Looks like your raspberry pi cannot connect to internet. Without internet connection the hardware setup app cannot install the required Linux debian packages.

You can use a browser on the raspberry pi and see if you can connect to internet by checking out popular websites. (Eg: www.google.com)

Answer 1

[MathWorks MATLAB Hardware Team]

Hi,

The ping status suggests that the Raspberry Pi does not have an internet connection. Please open a browser on the Raspberry Pi to confirm that you can able to access internet.

Please feel free to contact us if you need any assistance,

https://www.mathworks.com/support/contact_us.html

Thanks

MATLAB Hardware Team

MathWorks