My school SSO links to someone else's account

I took a gap year, and during that year, I used my colleague's account to do my own project. I came back to school and tried to use my own but I can't seem to go back to my account. Whenever I try to sign-in through my school SSO, using my own school account, it leads to my colleague's Mathworks account. How should I fix it?

Answer 1

[檮杌]

Account issues should be handled with Customer Support team. Please contact CS team via the link below.

https://www.mathworks.com/support/contact_us.html