the 404 error when installing HDL Verifier Support Package for Xilinx FPGA Boards

When I try to install the package of "HDL Verifier Support Package for Xilinx FPGA Boards",this warning always appears.

Then I look up the log in mathworks.log and find the reason is that the download link "https://www.ftdichip.com/Drivers/CDM/CDM%20v2.12.28%20WHQL%20Certified.zip" reports a 404 error.

How to deal with this problem? Because the 404 error of the download link,I can't install the package "HDL Verifier Support Package for Xilinx FPGA Boards".Is there anyway to skip this step so that I can install the package?

Here's the log:

(九月 06, 2023 13:38:34) Starting Download: https://www.ftdichip.com/Drivers/CDM/CDM%20v2.12.28%20WHQL%20Certified.zip

(Sep 06, 2023 13:38:39) Downloader: runtime error Downloader: runtime error 404 for C:\Users\PCGWJ\AppData\Local\Temp\SupportPackages_R2023a7103541108453658390\archives\3p\ftcjtag.instrset_win64_1668908639\CDM%20v2.12.28%20WHQL%20Certified.zip

(九月 06, 2023 13:38:39) java.lang.RuntimeException: Downloader: runtime error 404

at com.mathworks.install.java_downloader_utils.NativeDownloader.download(Native Method)

at com.mathworks.instructionset.command.DownloadCommand.download(DownloadCommand.java:58)

at com.mathworks.instructionset.command.DownloadCommand.execute(DownloadCommand.java:43)

at com.mathworks.instructionset.InstructionSetProcessor.processDownloadInstruction(InstructionSetProcessor.java:152)

at com.mathworks.instructionset.InstructionSet.downloadToFolder(InstructionSet.java:332)

at com.mathworks.supportsoftwareinstaller.api.SupportSoftwareInstallerUtils.download3PToFolderByInstructionSet(SupportSoftwareInstallerUtils.java:163)

at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.download3pContent(DownloadAPI.java:264)

at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.downloadSP(DownloadAPI.java:110)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadSupportPackage(SSIDownloadAndInstallServiceBridgeImpl.java:149)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadAndInstallSupportPackage(SSIDownloadAndInstallServiceBridgeImpl.java:141)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadAndInstallSPEntryPointWithOverrides(SSIDownloadAndInstallServiceBridgeImpl.java:89)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.startDownloadAndInstall(SSIDownloadAndInstallServiceBridgeImpl.java:46)

at com.mathworks.supportsoftwareinstaller.services.DownloadAndInstallService.downloadAndInstallSPEntryPoint(DownloadAndInstallService.java:23)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:24)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:10)

at com.mathworks.connector.cosg.impl.CosgServiceProvider.deliver(CosgServiceProvider.java:76)

at com.mathworks.connector.impl.ConnectorImpl.handle(ConnectorImpl.java:64)

at com.mathworks.connector.impl.ContextImpl.handle(ContextImpl.java:182)

at com.mathworks.connector.native_bridge.impl.NativeBridgeImpl.handle(NativeBridgeImpl.java:25)

at com.mathworks.connector.native_bridge.NativeBridge.fromNative(NativeBridge.java:23)

(九月 06, 2023 13:38:39) 下载错误: 无法下载第三方软件: FTDI JTAG D2XX library

这是以下项所需要的:HDL Verifier Support Package for Xilinx FPGA Boards

要解决此问题，请参阅相应的 MATLAB Answer。

[Heman P]

Hi 文杰 顾,

Recently, FTDI download URL got updated. Hence, FTDI JTAG D2XX library installation is broken in "HDL Verifier Support Package for Xilinx FPGA Boards" installation.

Could you please specify the MATLAB version (e.g., R2023a, R2023b, etc.) you are attempting to install this SPKG package on? So that I can provide you the CD image with installation instructions.

Thanks,

Heman, P

[文杰 顾]

@Heman P My Matlab version is R2023a.Thank you

Answer 1

[Heman P]

Dear 文杰 顾,

As a quick workaround, I have one solution as mentioned below:

After getting this "Download Error" message,

Press close button and perform the following steps.

Step 1: Navigate to the downloaded support package archive path.

For example: C:\Users\<username>\AppData\Local\Temp\SupportPackages_R2023a2334271610521193129\archives\win64\3p

Step 2: Unzip this file "ftcjtag.instrset_win64_1690931601.zip" and open this file "toolbox\local\instrset\ftcjtag.instrset\win64.xml"

Step 3: Change the download URL "https://www.ftdichip.com/Drivers/CDM/CDM%20v2.12.28%20WHQL%20Certified.zip" to

"https://www.ftdichip.com/Driver/CDM/CDM%20v2.12.28%20WHQL%20Certified.zip"

Step 4: Delete the original zip file "ftcjtag.instrset_win64_1690931601.zip" and zip the newly updated folder preserving the same name.

Step 5: Now, in the MATLAB command console issue the following commands:

>> window=matlab.internal.SupportSoftwareInstallerLauncher()

>> window.launchWindow('INSTALLFROMFOLDER','C:\Users\<username>\AppData\Local\Temp\SupportPackages_R2023a2334271610521193129\archives','','')

This will launch the support package installer as shown in the screenshot below:

Now, go-ahead with the installation of “HDL Verifier Support Package for Xilinx FPGA Boards".

Hope this resolves the installation issue.

Thanks,

Heman, P

[文杰 顾]

Great！The problem has been solved. Thank you very much!