- Use a different browser (or incognito tab) and try to log in there
- Check you email spam folder
- Click on the "log in" in th error message (you seem to have done that already)
- You can try to reset your password with the following link. Maybe this resets something or at least sends you an email with more information (https://mathworks.com/mwaccount/profiles/password/forgot). Also do not forget to check the spam folder now.
- If nothing helps, contact mathworks support. They will be able to fix your problem, or tell you what is wrong (Mathworks support link: https://www.mathworks.com/support/contact_us.html)
I cant sign in using my university account. and seem to be stuck in a loop
23 ビュー (過去 30 日間)
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When i try to sign in with my university account I get prompted with "finish creating your profile provide the following information". One of the fields is for email, and when i type the email Im trying to sign in with I get the message "A MathWorks Account already exists with that email address. Please choose a different email address or log in." taking me back to square one. Any solutions?
![](https://www.mathworks.com/matlabcentral/answers/uploaded_files/1460902/image.png)
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回答 (1 件)
Nathan Hardenberg
2023 年 8 月 21 日
I'm not quite sure when you get the popup. After entering your email address? Then it would be weird to provide another email afterwards. It seems like you try to register a new account.
Use this link to log in: https://mathworks.com/login
Here are some things you can try:
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