Why do I receive the error "This email is not linked to a license. Use a different email address..." when I try to launch MATLAB?

Why do I see the following error when I try to launch MATLAB?

This email is not linked to a license.

Use a different email address or go to your MathWorks Account to link a license. After the license is linked, try again.

Answer 1

[MathWorks Support Team]

If you are receiving this error, it means your MathWorks Account is not linked to a license that uses MATLAB Individual Licensing, as an End User for the release of MATLAB you are attempting to use. Please note that trial licenses are tied to one single release of MATLAB. Clicking the link in the error will bring you to your MathWorks Account page where you can link to a license.

If the link in this error is not working, please click the link below to go to your MathWorks Account and link to a license.

My MathWorks Account

https://www.mathworks.com/mwaccount/

Alternatively, contact your IT Department for instructions on how to link to an available license.