Matlab Production Server Issue

Access voilation detected while trying to connect database on matlab Production server. Below the crash report

Crash Decoding : Disabled Default Encoding : windows-1252 MATLAB Architecture: win64 MATLAB Root : D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83 MATLAB Version : 8.3.0.532 (R2014a) Operating System : Microsoft Windows Server 2008 R2 Enterprise Processor ID : x86 Family 6 Model 62 Stepping 4, GenuineIntel Virtual Machine : Java 1.7.0_11-b21 with Oracle Corporation Java HotSpot™ 64-Bit Server VM mixed mode Window System : Version 6.1 (Build 7601: Service Pack 1)

Fault Count: 1 Abnormal termination: Access violation Register State (from fault): RAX = 0000000000000000 RBX = 0000000000000000 RCX = 0000000000000008 RDX = 0000000000000000 RSP = 000000000802d4e0 RBP = 0000000000000000 RSI = 0000000000000000 RDI = 000000000fde8c30 R8 = 0000000000000010 R9 = 00000000115f8808 R10 = 0000000001d6d568 R11 = 0000000006f2ebc0 R12 = 0000000000000010 R13 = 0000000000000000 R14 = 0000000000000000 R15 = 0000000000000000 RIP = 00000000779b2f86 EFL = 00010202 CS = 0033 FS = 0053 GS = 002b C:\Windows\SYSTEM32\ntdll.dll+00339846 RtlEnterCriticalSection+00000006 C:\Windows\system32\ODBC32.dll+00010697 SQLAllocHandle+00001609 C:\Windows\system32\ODBC32.dll+00129803 SQLSetEnvAttr+00079163 C:\Windows\system32\ODBC32.dll+00440974 SQLFreeStmt+00000126 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\dodbc.dll+00048224 MLInitialize_dodbc+00003792 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\dodbc.dll+00057973 MLInitialize_dodbc+00013541 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcos.dll+00104743 mcos::COSDictionary::getNameID+00008615 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcos.dll+00168339 mcos::COSInterfacePtr::~COSInterfacePtr+00008547 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcos.dll+00149746 mcos::COSDictionary::getNameID+00000962 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmx.dll+00073139 matrix::detail::create_cell+00001027 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmx.dll+00077178 matrix::detail::noninlined::mx_array_api::mxRemoveField+00001962 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmx.dll+00077996 matrix::detail::noninlined::mx_array_api::mxGetString_UTF16+00000652 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmx.dll+00078526 matrix::detail::noninlined::mx_array_api::mxGetString_UTF16+00001182 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcos.dll+00116348 mcos::COSInterfacePtr::operator=+00001804 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcos.dll+00124331 mcos::COSTypeRepository::getType+00005707 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcos.dll+00105021 mcos::COSDictionary::getNameID+00008893 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcos.dll+00168339 mcos::COSInterfacePtr::~COSInterfacePtr+00008547 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcos.dll+00149746 mcos::COSDictionary::getNameID+00000962 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmx.dll+00073139 matrix::detail::create_cell+00001027 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmx.dll+00077178 matrix::detail::noninlined::mx_array_api::mxRemoveField+00001962 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmx.dll+00077996 matrix::detail::noninlined::mx_array_api::mxGetString_UTF16+00000652 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmx.dll+00078526 matrix::detail::noninlined::mx_array_api::mxGetString_UTF16+00001182 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\m_interpreter.dll+00610533 MathWorks::MException::MExceptionEnvelope::GetID+00405333 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\m_interpreter.dll+00654340 MathWorks::MException::MExceptionEnvelope::GetID+00449140 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\m_interpreter.dll+00596373 MathWorks::MException::MExceptionEnvelope::GetID+00391173 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\m_interpreter.dll+00659913 MathWorks::MException::MExceptionEnvelope::GetID+00454713 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\m_dispatcher.dll+00048719 Mfh_file::dispatch_fh+00000687 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\m_dispatcher.dll+00051066 Mfunction_handle::dispatch+00000810 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\m_interpreter.dll+00941318 in_is_matlab_function+00012502 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\m_interpreter.dll+01006903 inCallFcn+00000071 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcr.dll+00194623 mcrInstance::feval_on_interpreter_thread+00000127 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcr.dll+00234940 mcrInstance::get_toolbox_prefix+00004892 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcr.dll+00258409 mcr_get_mcr+00004585 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcr.dll+00080624 mcr::runtime::setInterpreterThreadToCurrent+00029488 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcr.dll+00080720 mcr::runtime::setInterpreterThreadToCurrent+00029584 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\uiw.dll+00581670 UIW_IsUserMessage+00000086 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\uiw.dll+00583429 UIW_SetGLIMUserMsg+00000117 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\uiw.dll+00583561 UIW_SetGLIMUserMsg+00000249 C:\Windows\system32\USER32.dll+00165886 GetMenuBarInfo+00000638 C:\Windows\system32\USER32.dll+00062971 SystemParametersInfoW+00000235 C:\Windows\system32\USER32.dll+00084117 IsProcessDPIAware+00000465 C:\Windows\SYSTEM32\ntdll.dll+00332277 KiUserCallbackDispatcher+00000031 C:\Windows\system32\USER32.dll+00102538 PeekMessageW+00000186 C:\Windows\system32\USER32.dll+00086270 GetKeyState+00000238 C:\Windows\system32\USER32.dll+00080495 PeekMessageA+00000087 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\uiw.dll+00245067 UIW_SetCurrentDialog+00000731 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\uiw.dll+00588770 ws_FreeSystemFont+00000482 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmwservices.dll+00995024 services::system_events::PpeDispatchHook::~PpeDispatchHook+00053488 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmwservices.dll+00997029 services::system_events::PpeDispatchHook::~PpeDispatchHook+00055493 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmwservices.dll+01000240 services::system_events::PpeDispatchHook::~PpeDispatchHook+00058704 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmwservices.dll+01037510 sysq::removeProcessPendingEventsHook+00011030 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\libmwservices.dll+01038282 svWS_ProcessPendingEvents+00000138 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcr.dll+00084845 mcr::runtime::setInterpreterThreadToCurrent+00033709 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcr.dll+00085563 mcr::runtime::setInterpreterThreadToCurrent+00034427 D:\Program Files\MATLAB\MATLAB Compiler Runtime\v83\bin\win64\mcr.dll+00035701 mcrInstantiationError::operator=+00003221 C:\Windows\system32\kernel32.dll+00088557 BaseThreadInitThunk+00000013 MATLAB is exiting because of fatal error

[sm]

I have the exact same issue with the database toolbox - sometimes it crashes and returns the same crash report. Did you have a chance to find a solution?

Answer 1

[Image Analyst]

FAQ: http://matlab.wikia.com/wiki/FAQ#After_installation.2C_MATLAB_crashes_or_gives_an_error_message_when_I_try_to_run_MATLAB.