cant open simulink onramp in matlab

I'm using MATLAB version R2022a and I can't open Simulink Onramp. Simulink opens fine, but when I click on Simulink Onramp a blank white window opens with no further instructions. How do I solve this problem? I'm using a student license. Thank you.

Answer 1

[Srijith Kasaragod]

Hi @Cassendra Ng,

This issue is often tied to MathWorks account login, since the course requires a MathWorks account in order to keep track of progress. The following workarounds may help resolve this issue:

1. Log in to desktop MATLAB (Ensure you are successfully logged in in the upper right corner of the MATLAB toolstrip)

2. Try logging in through the "Add-Ons" button in the toolstrip and reopen Simulink Onramp afterwards. At this stage, you may notice a company-specific Single Sign On page. Signing into this page might allow launching Simulink Onramp.

3. Try the sequence: Log out of MATLAB, then launch one of the Onramps, and log in using the form within the course page.

Hope this helps!