Why the installer page just disappeared in the middle of the installation?

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Yushan Sun
Yushan Sun 2022 年 2 月 4 日
回答済み: Srija Kethiri 2022 年 2 月 18 日
I downloaded the R2021b version. At the final step of installation (downloading and installing), when the process bar is half way to finish, the whole installer page just disapearred. I wonder why this would happen and how to deal with it. Thank you

回答 (1 件)

Srija Kethiri
Srija Kethiri 2022 年 2 月 18 日
Hi Yushan,
There are a few reasons why installation may have been disrupted
  1. You may have lost your connection to the internet. It is possible that your system lost it's internet connection during the download. Usually, the installer can resume after the connection is lost and then resumed, but if it was lost for an extended period of time, or if the network disruption caused some of the downloaded files to be corrupted, you may need to restart the installer. If you are using a laptop, it is recommended that you use a wired ethernet connection (if available) if you have experienced problems with the download. If you are using a VPN or are connecting via a proxy server, you should try connecting directly to the internet instead of using these options.
  2. Your system may have gone into 'Sleep' mode during the download process. Check the power settings on your system. If you walked away from your system during the installation, and your computer went into 'sleep' mode, this will disrupt the process and you will not be able to continue with the installation without completely stopping it and then starting the installer again. The installer is designed to prevent the system from going into 'sleep' mode, but some systems may still go into 'sleep' mode if you are not interacting with the system for a long period of time while the installer is running.
  3. You receive an Unexpected or Unknown error installing a toolbox into an existing installation. If the pathdef.m was manually modified or edited this error may occur during the download portion of the installation regardless of using the downloaded installation files or installer. Run the following commands in MATLAB then try the installation again: restoredefaultpath
savepath

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