Why do I receive an error 5016 when installing MATLAB?

MathWorks Support Team

2011 6 月 16

1 回答

回答採用済み

1 回表示 (30 日間)

0 投票

When installing I receive the following error:

Error 5016: Some products associated with this license have expired maintenance. To renew Mathworks Software Maintenance Service contact Sales.

I can continue through the installer, however, the product selection screen only lists products for archives I have downloaded already. If I have only downloaded the installer, then I am only able to install the Network License Manager.

サインインしてこの質問に回答する。

Follow Question

採用された回答

MathWorks Support Team 2019 年 2 月 28 日

0 投票

This bug has been fixed in Release 2011a (R2011a). For previous product releases, read below for any possible workarounds:

This happens when you choose a license to install that has products out of maintenance. This can also happen if the license selected includes transition products. You should be able to continue with the installation as long as you have downloaded all of the necessary files to your local disk, and they are in the correct location. If you need to install products that have not already been downloaded, quit the installer and download the appropriate product archives from the Mathworks website.