installation error matlab 2019b

I keep getting this error when installing 2019b on surface pro 7 "Extract Error. The following error was detected while installing matlab_doc_en_common: invalid distance too far back"

[hemant mehar]

first delete all previous installation from your system.

now, manually delete a folder from C drive contain name MATLAB

reinstalled now and read installation process or how to install carefully. they give the details to change // or replase some file from bin....do it

Answer 1

[MANISH BANSAL]

Do the complete reinstallation of MATLAB.

1. Firat delete all previous versions of the MATLAB,
2. Now Permanently delete the MATLAB folder from Programm Files Folder on your system. (Permanent Delete ( Ctrl + Shift+ Enter)
3. Delete the temporary files by (win+R) then type temp, enter, all the files can be safely deleted.
4. Restart your computer
5. start the fresh installation of MATLAB. ( Please confirn that you have downloaded the complete MATLAB, nothing is missing)