my Matlab won't stop loading

I have Matlab 2019b and a Mac with Mojave, everything were fine until a logo of loading appears. Now I can't do nothing, even the mouse doesn't work anymore.

Anyone can help me please?

Thank you

Answer 1

[Raphael Pesch]

Hey Lynn-Aurea Niat

Does it always happen when starting Matlab? Or does it only happen when running your code? I think we need some more information.

If it is the first time and you computer is not reacting anymore, than I would just try to turn it off and on. If you use a MacBook, than you have to push the power button for a long time.

I dont know if you where running a code, than it could maybe be a permanent loop or a never ending iteration. So before you start the code again, you should check that there is nothing like this. :-)

Maybe you have some more information for us, than we can maybe help you.

All the best, Raphael

[Lynn-Aurea Niat]

that's what I did, I turned it on and off like 20 times but nothing has changed.

I already have Matlab installed in my computer, so I don't have to put no code to enter.

I was just using it as normal and suddently, this logo appears and I can't do nothing.

It's the second time that it happens to me, so I deleted everything and reinstalled the application. Everything seemed normal, until that same logo reappeared a few days later.

What should I do?

Thank you