"Get More Apps" doesn't work

I click "Get More Apps" in the "Apps" section of MATLAB 2017b but the link does not work. I have to physically reinstall the entirety of MATLAB and select the apps I want to download then. "Install App" and "Package App" can be opened but I have to pay to download these files from the MATLAB website, even though it's free when I install the program fully as I have an academic license until 2020. I also cannot install all of the apps as it takes hours to download and uses up lots of memory.

The "Log In" button in the top right also does not work.

[Ben Drebing]

Can you describe what you mean when you say the "Get More Apps" button doesn't work? When you click on the "Get More Apps" button, what happens? When you click "Log In" does the login window appear? Or does nothing show up?

[BKC1995]

No windows appear for either. It highlights so it should work but then nothing does. It's like a button with no link.

[Taylor Welker]

I have the same issue. Any word yet on what is wrong, or do I have to reinstall everything?

[Pierre Ernotte]

It's work to me, too.

[Harrison Williams]

This is an old thread, but contributing my solution in case someone else has my same conditions:

Centos 7 - Matlab 2018b and 2019b

Running command 'uifigure' told me that I was missing package libXss.so.1 which I was able to install to the system with

yum install libXScrnSaver

Answer 1

[BKC1995]

Ben Drebig has found a solution!

"In order to resolve this, Try to remove the "libglib-2.0.so" library from MATLAB so that MATLAB will your system's library instead. To do this, please execute the following commands in your linux terminal: (You may need root privileges)

---

cd /usr/local/MATLAB/R2017b

cd cefclient/sys/os/glnxa64

mkdir exclude

mv libglib-2.0.so* exclude/

---

These commands should remove the "libglib-2.0.so" library, which forces MATLAB to use your system's library."

Thank you!

[Salvatore Giugliano]

Thank you!

[Leon Kellner]

Hi,

i seem to have the exact same problem, but on a windows OS with 2018a (win 7). Is there an equivalent solution or file I can delete?

Any help would be appreciated.

[Alberto Jardon Huete]

It's work to me, too.

[Philip Zimmermann]

Thanks, exactly what i was looking for

[Muhammad Bilal]

"libglib-2.0.so". For me it is already there in the exclude folder , but the problem persists.

[Khang Nguyen]

thanks, it works for me.

[Victoria Rodriguez]

Still not working for me, did everything exactly as described. Is there some other step that I have to do that isn't described? I'm running Manjaro Linux

[Justine Thomas]

I am on Manjaro Linux and I had to move a few more libraries in addition to libglib to make "Get More Apps" to work. You can see the list below.

mv libglib-2.0.so* exclude/

mv libgthread-2.0.so* exclude/

mv libgmodule-2.0.so* exclude/

mv libgio-2.0.so* exclude/

[EPhraim Raj]

I'm on Ubuntu 18.10 (Matlab 2018b).

I tried the above and also removed the other .so files.

But the Get More Apps still doesn't work.

Is there anything else I could try?

[Stone Preston]

Justine Thomas's suggestions fixed mine. Running Arch 4.19.19-1-lts. MATLAB 2018b

[ABHISHEK KUMAR]

thanks a ton..faced same problem on mint cinnamon. got fixed

[Arman Singhal]

It did not work for me Ubuntu 19.04 (Matlab 2017a).

Please suggest some other way.

[Shivam Goyal]

just removing glib didn't help. So, I removed every gtk/gdk/graphic library and it worked for me.

( Using Arch linux 5.2.3 and Matlab r2019a)

sudo mv libg* exclude/

[Paulo Oliveira]

Thank you very much!! iT's works for me on my MANJARO!!!!!

[Haripraveen Subramanian]

Thanks it also worked for me

[Abinash Dash]

Thanks . it worked for me on R2017a (Ubuntu Mate 20.04) . I moved all libg* to exclude. It works. I didn't try the moving libglib* though. It might work.

[GUILHERME CARVALHO]

Thanks a lot! worked on my setup:

Ubuntu 18

Matlab R2018a

Answer 2

[BKC1995]

For those of you having issues with Windows OS, I do not have an answer as I don't use it! It might help to post a new issue.