License Manager Error -39

Hi, I've installed Matlab R2016a on the Rhel 7.2 workstation and it was working fine for a few days. Yesterday the workstation crashed , and afer I've restarted it I am getting following: MATLAB is selecting SOFTWARE OPENGL rendering. License checkout failed. License Manager Error -39 User/host not on INCLUDE list for MATLAB. Contact your License Administrator to review the Options File.

Troubleshoot this issue by visiting: http://www.mathworks.com/support/lme/R2016a/39

Diagnostic Information: Feature: MATLAB License path: /home/90032561/.matlab/R2016a_licenses:/usr/local/MATLAB/R2016a/licenses/license.dat:/usr/local/MATL AB/R2016a/licenses/network.lic My university has a site license and Matlab is licensed via license server. I've asked the department that manages the license server if ay changes have been done to it, by they said that there were no changes. I've tried to reinstall Matlab without any luck. Could you please help? Thank you , Dav

Answer 1

[Riya]

Hello Davorka,

I see that you are facing license related error while using MATLAB. 

Please note that, “License Manager Error –39" indicates that you are logged into your computer as a user who is not authorized to use the license. For Network licenses that utilize an Options File to administer the licenses, users who are not included for a licensed product are denied access.

For instructions to resolve this error, please refer to the link provided by MathWorks Support Team about “License Manager Error -39”: https://www.mathworks.com/matlabcentral/answers/98895-why-do-i-receive-license-manager-error-39

Please update your license manager to the newest version. For more information, refer to a related article: https://www.mathworks.com/matlabcentral/answers/514971-how-do-i-update-the-network-license-manager

I hope it helps!