License Manager Error -124

Trying to return a borrowed network license and get License Manager Error -124

I can successfully borrow licenses but can't return it (need to return the current one so I can borrow for longer).

Searched forum/google but found nothing, any help is appreciated.

Thank you.

Answer 1

[Abhishek Krishna]

Hi,

License Manager Error -124 typically occurs when there is an issue returning a borrowed network license. This error code indicates that the license manager is unable to find the borrowed license to return it. Here are a few steps you can try to resolve this issue:

1. Verify connectivity: Ensure that your computer is connected to the network and can communicate with the license server. Check your network connection settings and make sure there are no firewall or proxy restrictions that could be blocking the communication.
2. Restart License Manager: Restart the license manager service on the license server. This can help refresh the licensing system and resolve any temporary issues.
3. Check license availability: Ensure that the license you are trying to return is still available on the license server. Sometimes, licenses may have been returned automatically due to a timeout or expiration. Contact your system administrator or the license provider to confirm the availability of the license.
4. Verify license borrowing period: Check the borrowing period for the license. Some licenses have a limited borrowing duration, and if you exceed this period, you may encounter issues returning the license. Make sure you are within the allowed borrowing period.
5. Reinstall license manager: If the issue persists, you can try reinstalling the license manager software on your computer. This can help resolve any potential software conflicts or corruption that may be causing the error.
6. Contact MathWorks Support: If none of the above steps resolve the issue, it is recommended to contact MathWorks Support for further assistance.

The steps provided are general troubleshooting suggestions, and the specific solution may vary depending on the software and license manager you are using.

I hope this helps!