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Receiving error "An unexpected error has occurred" when installing MATLAB Drive Connector

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Joseph Smith
Joseph Smith 2021 年 10 月 25 日
コメント済み: Joseph Smith 2022 年 2 月 5 日
I'm trying to run the MATLAB Drive Connector installer, and every time I get the message "An unexpected error has occurred" and the installation fails. I checked the directory and there are no spaces or non-Ascii characters in any folders in the path. I also tried running the installer in different directories (including directly in C:), but I always get the same error. My operating system is Windows 11 OS build 22000.282.
  2 件のコメント
David Robinson
David Robinson 2022 年 1 月 28 日
Hi Joseph,
I'm sorry to hear you were having trouble with this! Is this issue still happening?
MATLAB Drive Connector v1.9.1.1 (latest release) on Windows 11 installs to:
%LOCALAPPDATA%\MathWorks
Would you be able to check that this destination is writable?
Thanks!
David
Joseph Smith
Joseph Smith 2022 年 2 月 5 日
Thank you so much for reaching out! I checked that folder and it was set to read only. After changing that setting, I was able to install MATLAB Drive Connector.
Thanks again for your help!

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