How do I attach files to my case?

How do I attach files to my case?

Answer 1

[MathWorks Support Team]

1. Sign into your MathWorks Account
   • https://www.mathworks.com/login
2. Click 'Service Requests' on left side of the page.
3. Click Case ID which you want to attach files.
   • Note: If the case number is not displayed, set the 'View:' to 'All'.
4. Click 'Attach File' at the bottom of the page.
5. Select the file to be attached and click the 'Attach File'.

Note: Files must be 5 MB or smaller. If you would like to upload or receive larger files, discuss this with the support representative who is managing your case.