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Application Support Engineer 2

募集要項

As an Application Support Engineer, you will help customers succeed with MATLAB and Simulink across a wide range of industries and technical domains. You will work closely with engineers and researchers, as well as internal teams in Japan and globally, to understand technical challenges and help customers move their development forward toward their business goals.
While customer use cases are broad, experience addressing challenges related to Model‑Based Design (MBD)–based product development is particularly valuable. By collaborating with development and other internal teams, you will share customer insights and feedback and contribute to the continuous improvement of our products and services.

仕事内容

In this role, you will provide technical support that helps customers resolve issues and make effective use of MathWorks products in their work. Your responsibilities include:

  • Address technical challenges in control system modeling, embedded development, and implementation workflows using MATLAB and Simulink to help customers make steady progress in their development
  • Collaborate with customers, account teams in Japan, and development organizations globally to deliver solutions aligned with customer needs and business goals
  • Share customer use cases, insights, and technical feedback with internal teams to support continuous improvement of products and services
  • Use modern technologies, including generative AI tools, to research technical topics and gain deeper insight into customer workflows
  • Develop and share technical knowledge and content, including best practices and emerging topics, to support evolving software workflows in the era of generative AI

必須の資格

  • A bachelor's degree and 3 years of professional work experience (or a master's degree, or equivalent experience) is required.
  • Candidates for this position must be authorized to work in Japan.

その他の資格

Required:

  • Excellent verbal and written communication skills in Japanese
  • English skills sufficient for reading technical documentation and writing emails

Preferred / Pluses:

  • Experience using MATLAB and Simulink products in professional
  • Experience with Model-Based Design (MBD) workflows, such as system modeling, control design, simulation, code generation, testing, or verification 
You and MathWorks

MathWorks が選ばれる理由

聡明で情熱的な人々とコラボレーションするチャンスがあります。世界に変化をもたらすソフトウェア製品に携わることができます。そして、個人、お客様、地域社会のために正しいことをするという素晴らしい取り組みを行っている企業の一員であることです。

MathWorks は、エンジニアや科学者が使用する主要な技術計算ソフトウェアであるMATLAB と Simulink を開発しています。世界 16 か国で 6,500 人以上を雇用しており、本社は米国マサチューセッツ州ネイティックにあります。MathWorks は株式非公開であり、1984 年の創業以来毎年収益を確保しています。

YOU + MathWorks = Unlimited Possibilities

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