Technical Account Manager - Heavy Industry

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Technical Account Manager - Heavy Industries

仕事内容

As a Technical Account Manager, you are responsible for driving technical success and long-term value creation for strategic Heavy Industries customers in Japan. Working in close partnership with Account Managers, you define and execute customer-aligned technical strategies while leading high-impact technical engagements across multiple engineering domains.

In this role, you serve as a trusted advisor to customers in industrial automation and machinery, energy systems, and aerospace & defense, building credibility through deep technical expertise and a strong understanding of customer challenges. You engage with a wide range of customer stakeholders, including engineering management and executive leadership, to influence technical direction and support informed decision-making.

You lead strategic technical engagements, including consulting projects, establish governance frameworks for technical and engineering initiatives, and drive expansion across divisions and departments. Working cross-functionally with internal technical, services, and product development teams, you play a key role in developing shared objectives, enabling customer workflows, and fostering sustainable user communities.

Travel can be expected between 25-50%, primarily within Japan, with frequent onsite and remote customer engagement.

必須の資格

• A bachelor's degree and 10 years of professional work experience (or equivalent experience) is required.
• Candidates must be willing to travel 25% to 50% of the time
• Candidates for this position must be authorized to work in Japan.

その他の資格

• Experience in control systems or embedded software development, or experience as a Project Manager or Business Development professional working closely with engineering organizations, in industries such as industrial equipment, energy systems, automotive, or aerospace
• Strong understanding of control systems, physical simulation, and engineering workflows
• Experience working directly with customers in a technical or customer-facing role, with strong motivation for customer engagement and sound business acumen
• Ability to identify technical challenges and assess their business impact, translating them into mid- to long-term initiatives
• Experience leading or shaping mid- to long-term customer projects, including alignment across customer organizations and internal teams, and defining a clear path to successful outcomes
• Proven ability to build and maintain relationships with customer stakeholders, including executive sponsors
• Ability to adapt communication style effectively for executive leadership, engineering management, and end users
• Business-level Japanese and English communication skills
• Knowledge of Model-Based Design (MBD) and/or Model-Based Systems Engineering (MBSE) is a plus
• Experience using MATLAB and Simulink is a plus
• Interest or experience in data science, AI/ML, or advanced analytics applied to engineering systems
• Awareness of, or interest in, modern development practices such as CI/CD, cloud computing, container technologies (e.g., Docker), and DevOps workflows

MathWorks が選ばれる理由

聡明で情熱的な人々とコラボレーションするチャンスがあります。世界に変化をもたらすソフトウェア製品に携わることができます。そして、個人、お客様、地域社会のために正しいことをするという素晴らしい取り組みを行っている企業の一員であることです。

MathWorks は、エンジニアや科学者が使用する主要な技術計算ソフトウェアであるMATLAB と Simulink を開発しています。世界 16 か国で 6,500 人以上を雇用しており、本社は米国マサチューセッツ州ネイティックにあります。MathWorks は株式非公開であり、1984 年の創業以来毎年収益を確保しています。

YOU + MathWorks = Unlimited Possibilities

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