Technical Account Manager - Electronics & Semiconductor
Hybrid Work Model
MathWorks の採用するハイブリッド勤務モデルによって、社員はオフィス勤務と在宅勤務を組み合わせて働くことができます。ハイブリッド モデルには、同僚と対面で仕事をする時間を確保しながら、柔軟なワーク ライフ バランスを実現できるというメリットがあります。 詳細はこちら。
As a Technical Account Manager (TAM) you will establish yourself as a trusted advisor to strategic MathWorks customers leading in Semiconductor/Electronics/Communication and/or Industrial Automation & Mechatronics industry. Your goal is to utilize your technical expertise to be a change agent helping the customer realize the improved business impact of using MathWorks solutions.
- Serve as the initial point of contact for all critical customer projects
- Build and maintain long term relationships with customer decision makers
- Understand and document the customer's critical projects and their unique workflows
- Champion MATLAB and Simulink usage aligned with customers projects and workflows
- Advocate with MathWorks development on behalf of the customer to ensure their needs are understood for future product direction
- Seek out new business opportunities and communicate them to the account team
- Scope technical projects and coordinate resources to execute the project
- A bachelor's degree and 12 years of professional work experience (or equivalent experience) is required.
Knowledge of MATLAB and/or Simulink (or similar tools)
Working experience of Semiconductor and/or Electronics and/or Communication industry
Working experience of Industrial Automation & Mechatronics industry
Experience of Model-Based Design methodology
Experience of Account AE or Customer success engineer is a plus
Able to extract the technical challenges, assess their business impact and drive solution development
Proven experience working with others to arrive at a consensus and compromise
Demonstrated experience influencing development processes and decisions
Able to adjust communication style for executives and end users
Strong written and verbal Japanese communication skills
Written and verbal English communication skills
Strong desire to work directly with customers
Flexibility; willingness to do what's needed
Periodic air and ground travel for customer presentations and planning discussions is required once Covid restrictions are lifted.
It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community. We cultivate an enjoyable, participatory, and rational environment that champions individual growth, appreciates diversity, encourages initiative, values collaboration, shares success, and rewards excellence.
MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs more than 5,000 people in 16 countries, with headquarters in Natick, Massachusetts, USA. MathWorks is privately held and has been profitable every year since its founding in 1984.
YOU + MathWorks = Unlimited Possibilities
The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. View The EEO is the Law poster and its supplement.
The pay transparency policy is available here.
MathWorks participates in E-Verify. View the E-Verify posters here.