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Contacting MathWorks

If you need support from MathWorks®, visit our website at http://www.mathworks.com/support/.

Before contacting MathWorks, you should run the daqsupport function. This function returns diagnostic information such as:

  • The versions of MathWorks products you are using

  • Your MATLAB® software path

  • The characteristics of your hardware

The output from daqsupport is automatically saved to a text file, which you can use to help troubleshoot your problem. For example, to have the MATLAB software generate this file for you, type

daqsupport
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